HM Web Solutionz ("we", "us") respects your privacy. This policy explains what personal information we collect when you visit our website, contact us or work with us, and how we use it.
Information we collect
- Details you give us: your name, email address, phone number, company and project details when you fill in a contact or quote form, email or call us.
- Account information: if you become a client, the details needed to run your account, projects, invoices and payments.
- Technical information: your device, browser and the pages you visit, collected through cookies and analytics tools, to keep the website working and to understand how it is used.
How we use it
- To reply to your enquiry and prepare quotes and proposals.
- To deliver, manage and support the services you buy from us.
- To send invoices, payment receipts and project updates.
- To improve our website and services, and to keep them secure.
- To comply with the law.
We do not sell your personal information.
Who we share it with
We share information only with trusted providers that help us run our business — for example website hosting, email delivery, file storage and payment processing — and only as much as they need to do that work. We may also share information when the law requires it.
Cookies
We use essential cookies to keep you signed in and, where enabled, analytics cookies to understand website traffic. You can block or delete cookies in your browser settings; some parts of the site may stop working if you do.
How long we keep it
We keep information for as long as needed for the purposes above and to meet legal, tax and accounting obligations, then delete or anonymise it.
Your choices
You can ask us to access, correct or delete the personal information we hold about you, or withdraw your consent to how we use it, by writing to us using the details on our Contact page. We will respond within a reasonable time.
Security
We use reasonable technical and organisational measures to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
Changes to this policy
We may update this policy from time to time. The latest version is always on this page, with the date it was last updated.
Contact us
Questions about this policy? Please get in touch through our Contact page.